Guide Resources
The NFTGA seeks to provide information and materials to assist in the professional development of tour guides. The links below are to materials developed by member associations and others in the tourism industry. For further information to content in the materials, please contact the authors.
NOTE: This page will be updated with more resources, so keep checking back to find more!
Health & Safety Guidance for Guides During the COVID-19 Pandemic
From the Guild of Professional Tour Guides of Washington DC
Sample Guilding Contract During the COVID-19 Pandemic
From the Guild of Professional Tour Guides of Washington DC
The Business of Guiding
-Judith Smith, Association of Philadelphia Tour Guides
SYTA Safety Materials
SYTA established a Safety Committee that works with tourism, risk management, education, and state and local governments to develop standard and materials to help ensure the safety of travelers. The SYTA Safety Committee's mission is to "discover, develop, promote and implement best practices in student travel safety and enhance SYTA's positioning as the 'Voice of Student Travel Safety Worldwide'." The following materials are useful in fulfilling the mission:
- Safety Resource Guide (PDF)
- Motor Coach Brochure (PDF)
- Teach & Travel Articles
- Depart Smart: Travel HEROES Safety Certification Course
Active Shooter Training
Safety preparedness is a critical competence for all who guide or work with the public. The Department of Homeland Security offers free active shooter training: https://www.dhs.gov/active-shooter-preparedness.
ITMI eLearning Hub

ITMI is developing ecourses to help guides increase their skills and knowledge of important issues. Their first is a course on Human Trafficking Recognition, what guides should know about it and how to recognize it and actions that should be taken human trafficking is recognized.
https://itmitourtraining.moodle.school
WFTGA 2019 Tbilisi Conference Materials
Politeness and Courtesy as Prerequisite in the Daily Work of a Professional Guide by Elisabeth Daude
Download PDF (22 Pages - 905kb)
Building Bridges - Breaking Barriers by Professor Karen L. Harris
Download PDF (65 Pages - 4.8MB)
STYA 2019
- Coffee Talk - 2019 SYTA Annual Conference
Download PDF (82 Pages - 2.9MB) - CSTO: Standards and Application Process
Download PDF (27 Pages - 858kb) - Automate, Delegate, Replicate: How to be more efficient in your job
Download PDF (19 Pages - 1.6MB) - Technological Applications to Address Safety and Security Gaps During Tour Events
Download PDF (27 Pages - 1.9MB) - Facebook Advertising Master Class
Download PDF (4 Pages - 1.0MB) - How Using Gamification in Your Business Drives Better Outcomes
Download PDF (100 Pages - 7.3MB)